Return Policy
At Chloe & Rose Vegas, customer satisfaction is our priority. While we strive to ensure you love every piece you order, we understand that sometimes a return is necessary. Please review our return policy carefully before making a purchase.
100% Money-Back Guarantee on New Products
We offer a full refund on all non-sale items that are returned in original, unused condition. This policy does not apply to discounted or promotional items.
Final Sale Items – No Returns or Exchanges
All sale items are final sale. This means:
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No returns
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No refunds
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No size exchanges
Please double-check sizing and details before purchasing discounted products.
Return Shipping Costs
Customers are responsible for the cost of return shipping.
We do not reimburse return shipping fees or provide return labels.
Return Period
You have 30 days from the date of delivery to initiate a return.
Returns requested after this period will not be accepted.
Defective or Damaged Items
We stand behind the quality of our products.
If your item arrives with a manufacturing defect or is damaged during shipping, you are eligible for a full refund or exchange.
How to Initiate a Return
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Email our team at info@chloerosevegas.com with your order number and reason for return.
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Once approved, you’ll receive return instructions.
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Include the completed return form in your package. Returns without this form cannot be processed.
Important Notes
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Returned items must be unworn, unwashed, and in their original condition and packaging.
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Returns must be tracked; we are not responsible for lost return shipments.
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Items returned without prior approval or after the 30-day window will not be accepted or refunded.
Summary
At Chloe & Rose Vegas, we want you to shop with confidence. Our return policy is designed to be fair and transparent. For any questions, reach out to our support team at:
We’re here to help!